Business IT Support

We provide business IT support to small and medium businesses, so your company can focus on what it does best. Our expert consultants have experience identifying “pain points” with IT infrastructure, and can advise on areas that need work. Once problem areas are resolved, we can help optimize and maintain your systems so they are more reliable.

Below are the key areas of technical support we cover. To find out more about how XpressTex managed IT services can help you, please call us on 1300 991 030.

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managed it services

Managed IT Services

Providing pro-active IT Support and Services for Small to Medium Businesses is what we do best. Being pro-active means we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not supported by experts. As a result, businesses spend a lot of time and money fixing day to day operational IT issues. Now there is a better way, with Managed IT Services. Are you interested in improving the productivity of your IT systems by 60%?

Business IT Audit

To ensure we provide the highest quality service, we perform free Business IT Audits for prospective customers. This ensures you get the most from our Managed IT Services. The IT Audit includes:

  • IT Equipment Inspection & Physical Connection Audit
  • Network Security Review and Anti-Virus Audit
  • Employee Productivity Audit

If you’re interested in having a free business IT Audit, please call us on 1300 991 030 and speak to our Account Manager. They’ll organise a time with you to perform an IT Audit of your business.

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Business IT Audit

To ensure we provide the highest quality service, we perform free Business IT Audits for prospective customers. This ensures you get the most from our Managed IT Services. The IT Audit includes:

  • IT Equipment Inspection & Physical Connection Audit
  • Network Security Review and Anti-Virus Audit
  • Employee Productivity Audit

If you’re interested in having a free business IT Audit, please call us on 1300 991 030 and speak to our Account Manager. They’ll organise a time with you to perform an IT Audit of your business.

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Office Fitouts

Are you moving into a new office? Sorting out Phones and Computers can be time consuming and confusing! So why not get a specialised team to do so?

Our team can handle office fitouts on your behalf. We have a lot of experience helping clients settle in at new premises. We can help you make the right decisions with communication equipment. A dedicated Project Manager deals with different vendors on your behalf.

Please call us on 1300 991 030 to speak a dedicated Project Manager.

Operate In The Cloud

XpressTex offers a wide range of Cloud Computing solutions. Cloud-based services give businesses and their clients greater flexibility. Employees can access information from inside the office or across the world.

Most cloud services are located in “Tier 3” Data Centres, for reliability and fault-tolerance. Cloud providers lease unused hardware and storage space to other users, reducing the cost per user as much as possible. The Total Cost of Ownership (TCO) is always predictable, because Hardware and Infrastructure is not located onsite. Ongoing hardware maintenance is not required by companies using cloud services, which saves time and money.

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Operate In The Cloud

XpressTex offers a wide range of Cloud Computing solutions. Cloud-based services give businesses and their clients greater flexibility. Employees can access information from inside the office or across the world.

Most cloud services are located in “Tier 3” Data Centres, for reliability and fault-tolerance. Cloud providers lease unused hardware and storage space to other users, reducing the cost per user as much as possible. The Total Cost of Ownership (TCO) is always predictable, because Hardware and Infrastructure is not located onsite. Ongoing hardware maintenance is not required by companies using cloud services, which saves time and money.

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Website Development

XpressteX has helped many businesses in generating their identity on the internet by developing their Websites.

Website for any business is the actual face of the business.

We do not like to confuse our clients with technical jargon as we believe all the technical stuff should be dealt internally.

If you would like an identity on the internet please feel free to call us on 1300 991 030 and speak to one of our friendly Staff Members.

Fully Certified Technicians

All XpressTex technicians are fully certified with both Windows and Mac Platforms. This ensures they are qualified to tackle even the most difficult tasks.

All of our technicians are Microsoft Certified Systems Administrators (MSCA), Microsoft Certified Professionals (MCP 2.0) and Apple Certified Desktop Technicians (ACDT).

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Fully Certified Technicians

All XpressTex technicians are fully certified with both Windows and Mac Platforms. This ensures they are qualified to tackle even the most difficult tasks.

All of our technicians are Microsoft Certified Systems Administrators (MSCA), Microsoft Certified Professionals (MCP 2.0) and Apple Certified Desktop Technicians (ACDT).

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Apple Support

Our technicians are fully certified in Apple Desktop Support, with years of experience integrating Macs into Windows Server Environments. We can also setup Windows computers to work well with Apple Infrastructure.

Our team provides assistance for a wide range of Mac-related software and hardware issues. They can help you configure iPhones and iPads to work seamlessly with your desktop computer.

To discuss your requirements for Apple Support please give us a call and speak to our friendly staff on 1300 991 030.

Windows Support

Windows is used in many different organisations. We provide IT Support for Windows Desktop PCs, Laptops, Tablets and even Windows Phones.

Our technicians are Microsoft Certified Professionals (MCP 2.0) and Microsoft Certified Systems Administrators. That means we are trained to solve issues in Windows Desktop and Server Environments. We also have a great deal of experience integrating Windows Desktops with Apple Infrastructure.

To discuss your Windows technical issues please call us on 1300 991 030.

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Windows Support

Windows is used in many different organisations. We provide IT Support for Windows Desktop PCs, Laptops, Tablets and even Windows Phones.

Our technicians are Microsoft Certified Professionals (MCP 2.0) and Microsoft Certified Systems Administrators. That means we are trained to solve issues in Windows Desktop and Server Environments. We also have a great deal of experience integrating Windows Desktops with Apple Infrastructure.

To discuss your Windows technical issues please call us on 1300 991 030.

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Microsoft Office 365

Email is critical to business these days. Having a reliable email hosting solution cannot be stressed highly enough. Email accounts hosted with Microsoft Office 365 make use of Microsoft’s Data Centres, which provide:

  • Rock Solid Reliability
  • Large Storage of Mailboxes, up to 50 GB.
  • Geographical Data Centre Disaster Recovery

We have partnered with Microsoft to make your transition from traditional email to Office 365 mail as simple as possible. Please call us if you’d like to discuss in more detail.

Google Apps for Business

Collaboration and communication made easy. Google Apps includes premium versions of GMail, Google Drive and Google Docs, so your team can collaborate on tasks.

An administration console is provided to control your company’s Google Apps user accounts. Google Apps also helps you manage mobile devices, to reduce the problems associated with lost devices.

Users have 30Gb of space, and for a small fee Google Vault can preserve email for legal purposes. To find out more about Google Apps, please speak to one of our consultants on 1300 991 030.

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Google Apps for Business

Collaboration and communication made easy. Google Apps includes premium versions of GMail, Google Drive and Google Docs, so your team can collaborate on tasks.

An administration console is provided to control your company’s Google Apps user accounts. Google Apps also helps you manage mobile devices, to reduce the problems associated with lost devices.

Users have 30Gb of space, and for a small fee Google Vault can preserve email for legal purposes. To find out more about Google Apps, please speak to one of our consultants on 1300 991 030.

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Network and Wireless Setup

We provide a number of services for business networks, such as:

  • Installing new Internet connections
  • Switching Internet Providers
  • National Broadband Network (NBN) Setup
  • Configuring and securing your Wireless (Wi-Fi)
  • Improving Wi-Fi coverage and speed
  • Eliminating bottlenecks in your network

We come to you and can hook up all of your devices to work with your Wireless Network Connection.

Mobile Integration

With all the smartphones, tablets, laptops and desktop computers out there, sometimes it can be hard to get them working seamlessly with one another.

Integrating mobile devices with computer systems provides a new challenge for users so why not get someone knowledgeable to do the legwork?

Our technicians can help you configure a wide range of devices including Android, iOS, Windows and Mac systems, so they work together in the office or on the road.

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Mobile Integration

With all the smartphones, tablets, laptops and desktop computers out there, sometimes it can be hard to get them working seamlessly with one another.

Integrating mobile devices with computer systems provides a new challenge for users so why not get someone knowledgeable to do the legwork?

Our technicians can help you configure a wide range of devices including Android, iOS, Windows and Mac systems, so they work together at home or “out and about”.

Testimonials

  • tania mathiastania mathias

    Mamoon and Rodi have been professional and efficient with our IT requirements. They have been prompt and thorough with the setup of our infrastructure. I appreciate all their work in getting our IT sorted and their speed with resolving issues. They have been a pleasure to deal with.

  • Tom HarrisTom Harris

    The team at Xpresstex are a professional outfit and have proven on many occasions that they are the best choice for our business.

    We recently moved offices and Manny and the team coordinated the install including procuring new hardware. They liaised with our electrician and the transition was seamless.

    Great work!

  • Jeremy KavJeremy Kav

    XpressteX has been managing all of our IT requirements for the past 5 years. We couldn’t run our business without them. They have helped us improve and continue on with hardly any downtime. Most importantly a company we can trust with our data management.
    Keep up the good work.
    Look forward to many more years!
    From the PGA Laminating team.

  • A1 MotorcyclesA1 Motorcycles

    Great and Prompt Service, these guy have been dealing with our IT Systems for quite a while and we can always rely on them for prompt and efficient IT Support for our Business and our Servers.

  • Joe RizzoJoe Rizzo

    Thank you for all your assistance Xpresstex. Good to work with a company that has an excellent knowledge of all facets of IT. They understood our brief and implemented it seamlessly.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.