Are you looking for computer technical support in Heidelberg?

XpressTex delivers reliable on-site troubleshooting in and around Heidelberg, as well as online computer troubleshooting services.

Our experienced and fully qualified consultants can help with your PC, Mac, Tablet or Mobile and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

We have experience working on computer systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. We are all well-versed with a wide range of software solutions, such as Microsoft and Apple software, but we can assist with third-party programs such as Office, MYOB, QuickBooks, Outlook, Adobe Creative Suite, and many more.

Request a callback from one of our consultants!

Please call us on 1300 991 030 to request assistance, or complete the form below.

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IT Support services we provide in Heidelberg

Business IT Services in Heidelberg

Get more out of your IT systems, and ensure they are running at optimal performance with help from our team of IT consultants. Our team works with small and medium businesses using best practices to streamline and improve the reliability of your computer systems, and can help to resolve some of the most common and unusual issues.

There are times when your computer system can be down for longer than a single day. Businesses need to have reliable systems support in place so that unforseen issues can be fixed quickly and effectively. The following list includes some of the common problems our consultants are qualified to resolve:

  • Network or Server is running slowly.
  • Setup all your devices to access email accounts.
  • Install, configure and maintain backup systems.
  • Check and update anti-virus protection of machines.
  • Allow access of IT related information remotely.
  • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
  • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

XpressteX can help you understand issues in relation to your IT Systems and give advice as to how their impact can be minimised.

To discuss your business’ IT needs please call us on 1300 991 030 or find out more about our Business IT Support range of services.

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Medical IT Support in Heidelberg

General Practices and Medical Clinics need well planned IT infrastructure and regular IT support to minimize the likelihood of downtime. General Practices and other Healthcare facilities differ from regular organisations because they need industry-specific software and IT systems that conform to healthcare laws, especially with respect to privacy.

If your practice is contemplating switching from your existing IT company or are planning to establish a new healthcare centre, we can visit your premises and assess your specific requirements.

To find out more, please speak to one of our friendly consultants on 1300 991 030, or visit our page on Medical IT Support.

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Home Computer Services in Heidelberg

With so many people depending on the web and email these days, a stable machine and proper connection is critical. Are you encountering any of the issues below? If so, we encourage you to speak to one of our helpful consultants on 1300 991 030:

  • Sluggish computer
  • Computer not responding or rebooting unexpectedly
  • Internet connection and wireless issues
  • Computer won’t boot up at all or turn off properly
  • Odd noises or smells emanating out from computer
  • Antivirus or Anti-malware software out of date

If you would like to know more about support services for your home computer, please visit our page on Home IT Support.

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Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.