Looking for IT support services in Heidelberg?

XpressTex delivers reliable on-site technical support in the Heidelberg area, plus online IT support services wherever you can connect to the Internet.

Our IT experts can help with your Mac, PC, Cell Phone or Tablet and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

We have extensive experience servicing computer systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. We are all trained with a wide range of software, such as Microsoft and Apple software, but we can address common problems with countless other packages like Microsoft Office, MYOB, Outlook, Thunderbird, Adobe Creative Suite, and many more.

Request a callback from one of our consultants!

    Please call us on 1300 991 030 to request assistance, or complete the form below.

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    IT Support services we provide in Heidelberg

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    Apple Mac Support

    Our Apple Certified Technicians are able to provide assistance for your iMac, MacBook and other Apple hardware.
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    Computer Security

    Banking online? Is your computer secure? We can boost hardware and software security, for maximum peace of mind.
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    Computer Repairs

    Hardware or Software no longer working properly? Give us a call and we can have the issue resolved quickly.
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    Computer Virus Removal

    We come to your premises and clean your computer as well as install Anti-Virus software to protect your machine.
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    Apple Mac Support

    Our Apple Certified Technicians are able to provide assistance for your iMac, MacBook and other Apple hardware.
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    Computer Security

    Banking online? Is your computer secure? We can boost hardware and software security, for maximum peace of mind.
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    Computer Repairs

    Hardware or Software no longer working properly? Give us a call and we can have the issue resolved quickly.
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    Computer Virus Removal

    We come to your premises and clean your computer as well as install Anti-Virus software to protect your machine.
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    Data Recovery

    Ever lost data on your computer? Our specialist technicians can diagnose and recover the data for you, but it depends on a number of factors.
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    Hardware Upgrades

    Want to upgrade an old machine? We can setup a new system, migrate all your data and install printers and other peripherals.
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    Network and Wireless Setup

    For all kinds of network issues, including wireless routers, connecting to the Internet and performance problems, our specialist team can help.
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    Printer Setup

    Bought that new printer, but not really sure how to hook it up? We can install and test it, then explain how to use it.
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    Data Recovery

    Ever lost data on your computer? Our specialist technicians can diagnose and recover the data for you, but it depends on a number of factors.
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    Hardware Upgrades

    Want to upgrade an old machine? We can setup a new system, migrate all your data and install printers and other peripherals.
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    Network and Wireless Setup

    For all kinds of network issues, including wireless routers, connecting to the Internet and performance problems, our specialist team can help.
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    Printer Setup

    Bought that new printer, but not really sure how to hook it up? We can install and test it, then explain how to use it.
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    Mobile Integration

    Want your smartphone to work with your tablet, laptop and desktop computer? Configure devices to work together for maximum efficiency.
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    Windows PC Support

    For new Windows installations and Windows upgrades, or reinstalling Windows in order to make your system run faster, our team can help.
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    Operate in the Cloud

    Cloud based services provide flexibility, reliability and increased efficiency for your business, so you can handle work in the office or on the road.
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    Website Development

    We have helped many businesses with their online presence, by developing websites that uniquely reflect their selling points and identity.
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    Mobile Integration

    Want your smartphone to work with your tablet, laptop and desktop computer? Configure devices to work together for maximum efficiency.
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    Windows PC Support

    For new Windows installations and Windows upgrades, or reinstalling Windows in order to make your system run faster, our team can help.
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    Operate in the Cloud

    Cloud based services provide flexibility, reliability and increased efficiency for your business, so you can handle work in the office or on the road.
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    Website Development

    We have helped many businesses with their online presence, by developing websites that uniquely reflect their selling points and identity.

    Business IT Services in Heidelberg

    Get more out of your IT systems, and ensure they run at optimal speed with help from our team of IT experts. We work with businesses using best practices to reduce problems associated with computer systems, and can help troubleshoot some of the most perplexing issues.

    There are occasions when your IT systems can be offline for more than a day. Modern businesses need to have proper IT Support in place so problems that arise can be resolved quickly and effectively. The following list includes some of the common problems our team is trained to resolve:

    • Network or Server is running slowly.
    • Setup all your devices to access email accounts.
    • Install, configure and maintain backup systems.
    • Check and update anti-virus protection of machines.
    • Allow access of IT related information remotely.
    • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
    • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

    We can help you understand pain points with your IT Systems and develop a strategy to overcome these issues.

    We invite you to discuss your IT needs please contact us on 1300 991 030 or read more about our Business IT Support services.

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    Medical IT Support in Heidelberg

    General Practices and Medical Clinics need well planned IT systems and regular computer maintenance to reduce the impact of downtime. These locations vary from regular organisations because they depend on industry-specific software and IT systems that comply with healthcare legislation, particularly with regards to patient privacy.

    If your business is thinking of improving the level of IT support or are planning to establish a new healthcare centre, we can visit your premises and assess your specific needs.

    To learn more, please speak to one of our helpful consultants on 1300 991 030, or view our page on Medical IT Support.

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    Home Computer Services in Heidelberg

    As we all become more dependent on computers and the Internet, a stable machine and proper connection is important. If you are having any of the following problems, we encourage you to discuss your specific issue with one of our helpful consultants on 1300 991 030:

    • Sluggish computer
    • Computer freezing or restarting at unusual times
    • Internet connection and network issues
    • Computer won’t boot up at all or shutdown properly
    • Strange sounds or noise coming from computer
    • Antivirus or Anti-malware softwareexpired or out of date

    If you would like to know more about support services for your home computer, please see our page on Home IT Support.

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    Quick Enquiry

      Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.