Are you looking for an IT consultant in Heidelberg?

We provide reliable on-site troubleshooting in and around Heidelberg, in addition to online IT support services.

Our certified experts can help with your PC, Mac, Tablet or Mobile and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

We have experience servicing systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. We are all well-versed with a wide range of packages, including Microsoft and Apple software, but we can assist with countless third-party packages such as Office, MYOB, Outlook, Adobe Creative Suite, and many more.

Request a callback from one of our consultants!

Please call us on 1300 991 030 to request assistance, or complete the form below.

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IT Support services we provide in Heidelberg

Business IT Services in Heidelberg

Optimise your IT systems so they run at optimal speed with help from our team of IT experts. Our team works with businesses using best practice to streamline and improve the reliability of your systems, and can help to resolve some of the most perplexing issues.

There are times when your IT systems can be down for longer than a single day. Businesses need to have rock-solid systems support in place so show-stopping problems can be fixed swiftly and effectively. Some of the common problems our consultants are able to resolve:

  • Network or Server is running slowly.
  • Setup all your devices to access email accounts.
  • Install, configure and maintain backup systems.
  • Check and update anti-virus protection of machines.
  • Allow access of IT related information remotely.
  • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
  • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

We can help you understand issues with your IT Systems and give advice as to how they can be resolved.

We invite you to discuss your IT needs please contact us on 1300 991 030 or find out more about our Business IT Support services.

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Medical IT Support in Heidelberg

General Practices and Medical Clinics need well planned IT infrastructure and ongoing IT support to reduce the impact of downtime. These locations are different from other businesses because they need healthcare specific software and systems that comply with healthcare legislation, particularly with regards to patient privacy.

If your business is thinking of improving the level of IT support or are planning to establish a new medical centre, we can visit your location and assess your specific needs.

To find out more, please contact one of our helpful consultants on 1300 991 030, or view our page on Medical IT Support.

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Home Computer Services in Heidelberg

With so many of us relying on the web and email over the past 10-20 years, a stable machine and proper connection really is essential. Have you noticed any of the issues below? If you have, we urge you to call one of our experienced consultants on 1300 991 030:

  • Slow computer performance
  • Computer freezing or rebooting at unusual times
  • Internet connection and network issues
  • Computer won’t boot up at all or shutdown
  • Odd noises or smells coming from computer
  • Antivirus or Anti-malware softwareexpired or out of date

For further information on support services for your home computer, see our page on Home IT Support.

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Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.