Looking for IT support services in Heidelberg?

XpressTex offers express on-site technical support in and around the Heidelberg region, plus online computer troubleshooting services.

Our qualified IT specialists can help with your PC, Mac, Tablet or Mobile and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

We have extensive experience working on systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and Toshiba. Our team is trained with a wide range of software solutions, including Microsoft and Apple software, but we can troubleshoot other programs like Microsoft Office, MYOB, QuickBooks, Outlook, and many more.

Request a callback from one of our consultants!

Please call us on 1300 991 030 to request assistance, or complete the form below.

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IT Support services we provide in Heidelberg

Business IT Services in Heidelberg

Get more out of your IT systems, and ensure they are running at optimal performance with help from our team of IT consultants. We work with businesses using best practices to streamline and improve the reliability of your computer systems, and can help to resolve even the most perplexing issues.

Sometimes IT systems can be offline for longer than a single day. Competitive businesses need to have reliable IT Support in place so show-stopping problems can be dealt with quickly and effectively. Some of the common problems our consultants are qualified to fix:

  • Network or Server is running slowly.
  • Setup all your devices to access email accounts.
  • Install, configure and maintain backup systems.
  • Check and update anti-virus protection of machines.
  • Allow access of IT related information remotely.
  • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
  • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

XpressteX can help you identify problems surrounding your IT infrastructure and develop a strategy to overcome these issues.

To discuss your company’s IT needs please contact us on 1300 991 030 or find out more about our Business IT Support services.

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Medical IT Support in Heidelberg

General Practices and Medical Clinics need well planned IT systems and ongoing computer maintenance to minimize the likelihood of downtime. Consulting Rooms vary from other organisations because they depend on industry-specific software and IT systems that comply with medical legislation, particularly with regards to privacy.

If your practice is thinking of improving the level of IT support or are planning to launch a new medical centre, XpressTex can visit your premises and assess your unique needs.

To find out more, please speak to one of our friendly consultants on 1300 991 030, or view our page on Medical IT Support.

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Home Computer Services in Heidelberg

As we become more dependent on computers and the web, a stable machine and proper connection is absolutely critical. If you are having any of the following problems, we urge you to speak to one of our helpful consultants on 1300 991 030:

  • Slow computer performance
  • Computer not responding or restarting at unusual times
  • Internet connection and wireless issues
  • PC or Mac won’t boot up at all or shutdown
  • Strange sounds or noise emanating out from the computer
  • Antivirus or security software out of date

For further information on support services for your home computer, please visit our page on Home IT Support.

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Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.