Do you require IT support services in Richmond?

XpressTex delivers reliable on-site technical support in Richmond, as well as online computer troubleshooting services wherever you can obtain an Internet connection.

Our experienced and fully certified computer consultants can help with your PC, Mac, Tablet or iPhone and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

Our knowledgable staff have extensive experience working on computer systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. Our team is trained with a wide range of software packages, including Microsoft and Apple software, servers and cloud services, but we also assist with countless third-party packages like Office, MYOB, Outlook, and many more.

Request a callback from one of our consultants!

    Please call us on 1300 991 030 to request assistance, or complete the form below.


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    IT Support services we provide in Richmond

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    Apple Mac Support

    Our Apple Certified Technicians are able to provide assistance for your iMac, MacBook and other Apple hardware.
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    Computer Security

    Banking online? Is your computer secure? We can boost hardware and software security, for maximum peace of mind.
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    Computer Repairs

    Hardware or Software no longer working properly? Give us a call and we can have the issue resolved quickly.
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    Computer Virus Removal

    We come to your premises and clean your computer as well as install Anti-Virus software to protect your machine.
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    Apple Mac Support

    Our Apple Certified Technicians are able to provide assistance for your iMac, MacBook and other Apple hardware.
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    Computer Security

    Banking online? Is your computer secure? We can boost hardware and software security, for maximum peace of mind.
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    Computer Repairs

    Hardware or Software no longer working properly? Give us a call and we can have the issue resolved quickly.
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    Computer Virus Removal

    We come to your premises and clean your computer as well as install Anti-Virus software to protect your machine.
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    Data Recovery

    Ever lost data on your computer? Our specialist technicians can diagnose and recover the data for you, but it depends on a number of factors.
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    Hardware Upgrades

    Want to upgrade an old machine? We can setup a new system, migrate all your data and install printers and other peripherals.
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    Network and Wireless Setup

    For all kinds of network issues, including wireless routers, connecting to the Internet and performance problems, our specialist team can help.
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    Printer Setup

    Bought that new printer, but not really sure how to hook it up? We can install and test it, then explain how to use it.
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    Data Recovery

    Ever lost data on your computer? Our specialist technicians can diagnose and recover the data for you, but it depends on a number of factors.
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    Hardware Upgrades

    Want to upgrade an old machine? We can setup a new system, migrate all your data and install printers and other peripherals.
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    Network and Wireless Setup

    For all kinds of network issues, including wireless routers, connecting to the Internet and performance problems, our specialist team can help.
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    Printer Setup

    Bought that new printer, but not really sure how to hook it up? We can install and test it, then explain how to use it.
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    Mobile Integration

    Want your smartphone to work with your tablet, laptop and desktop computer? Configure devices to work together for maximum efficiency.
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    Windows PC Support

    For new Windows installations and Windows upgrades, or reinstalling Windows in order to make your system run faster, our team can help.
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    Operate in the Cloud

    Cloud based services provide flexibility, reliability and increased efficiency for your business, so you can handle work in the office or on the road.
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    Website Development

    We have helped many businesses with their online presence, by developing websites that uniquely reflect their selling points and identity.
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    Mobile Integration

    Want your smartphone to work with your tablet, laptop and desktop computer? Configure devices to work together for maximum efficiency.
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    Windows PC Support

    For new Windows installations and Windows upgrades, or reinstalling Windows in order to make your system run faster, our team can help.
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    Operate in the Cloud

    Cloud based services provide flexibility, reliability and increased efficiency for your business, so you can handle work in the office or on the road.
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    Website Development

    We have helped many businesses with their online presence, by developing websites that uniquely reflect their selling points and identity.

    Business IT Services in Richmond

    Optimise your IT systems, and ensure they run at optimal speed with help from our team of IT consultants. Our team works with small and medium businesses using best practice to streamline and improve the reliability of your systems, and can help to resolve even the most perplexing issues.

    There are times when your computer system can be down for more than a day. Competitive businesses need to have reliable systems support in place so problems that arise can be fixed quickly and effectively. The following list includes common problems our consultants are trained to resolve:

    • Network or Server is running slowly.
    • Setup all your devices to access email accounts.
    • Install, configure and maintain backup systems.
    • Check and update anti-virus protection of machines.
    • Allow access of IT related information remotely.
    • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
    • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

    We can help you understand pain points with your IT infrastructure and give advice as to how their impact can be minimised.

    To discuss your company’s IT requirements please call us on 1300 991 030 or read more about our Business IT Support services.

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    Medical IT Support in Richmond

    General Practices and Medical Clinics need well planned IT infrastructure and regular IT support to minimize the likelihood of downtime. Medical Clinics vary from other businesses because they depend on industry-specific software and IT systems that conform to healthcare legislation, especially with regards to privacy.

    If your practice is contemplating switching from your existing IT company or are planning to fit-out a new healthcare centre, XpressTex can visit your premises and assess your unique requirements.

    To learn more, please call one of our experienced consultants on 1300 991 030, or visit our page on Medical IT Support.

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    Home Computer Services in Richmond

    As we all become more reliant on computers, mobile phones and the web, a stable machine and proper connection is critical. Are you encountering any of the issues below? If so, we encourage you to discuss your specific issue with one of our helpful consultants on 1300 991 030:

    • Sluggish computer
    • Computer not responding or rebooting unexpectedly
    • Internet connection and Wi-Fi problems
    • PC or Mac won’t boot up at all or turn off properly
    • Odd noises or smells emanating from computer
    • Antivirus or security software out of date

    For further information on IT support services for your PC or Mac, please visit our page on Home IT Support.

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    Quick Enquiry

      Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.