Are you looking for help with your computer system in Richmond?

We provide reliable on-site technical support in the Richmond region, plus online computer troubleshooting services.

Our experienced and fully certified IT experts can help with your PC, Mac, Tablet or iPhone and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

Our consultants have experience working on products by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. We are all trained with a wide range of software packages, such as Microsoft and Apple software, servers and cloud services, but we can resolve issuesto do with countless other programs like Office, MYOB, QuickBooks, Outlook, Thunderbird, Adobe Creative Suite, and many more.

Request a callback from one of our consultants!

Please call us on 1300 991 030 to request assistance, or complete the form below.


IT Support services we provide in Richmond

Business IT Services in Richmond

Optimise your IT systems, and ensure they are running at optimal performance with help from our team of IT experts. Our team works with small and medium businesses using best practice to reduce problems associated with computer equipment, and can help troubleshoot some of the most unusual issues.

There are times when your computer system can be down for more than a day. Modern businesses need reliable systems support in place so that unforseen issues can be addressed fast. Some of the common problems our consultants are able to fix:

  • Network or Server is running slowly.
  • Setup all your devices to access email accounts.
  • Install, configure and maintain backup systems.
  • Check and update anti-virus protection of machines.
  • Allow access of IT related information remotely.
  • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
  • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

We can help you identify pain points surrounding your IT Systems and give advice as to how they can be resolved.

To discuss your IT needs please call us on 1300 991 030 or find out more about our Business IT Support services.


Medical IT Support in Richmond

General Practices and Medical Clinics need well planned IT systems and ongoing IT support to reduce the impact of downtime. Healthcare facilities differ from other organisations because they need healthcare specific software and systems that comply with healthcare laws, particularly with respect to privacy.

If your medical practice is contemplating switching from your existing IT company or are planning to launch a new healthcare centre, XpressTex can visit your location and assess your specific needs.

To learn more, please contact one of our knowledgable consultants on 1300 991 030, or visit our page on Medical IT Support.


Home Computer Services in Richmond

As we all become more reliant on our computers and the web, a stable machine and proper connection really is important. Have you noticed any of the issues below? If you have, we urge you to call one of our friendly consultants on 1300 991 030:

  • Slow computer performance
  • Computer not responding or restarting unexpectedly
  • Internet connection and network issues
  • Computer won’t boot up at all or shutdown properly
  • Strange noises emanating out from the computer
  • Antivirus or Anti-malware softwareexpired or out of date

For detailed information about IT support services for your home computer, see our page on Home IT Support.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.