Do you need IT Support in Richmond?

XpressTex provides express on-site technical support in Richmond, plus remote IT support services.

Our qualified IT specialists can help with your PC, Mac, Tablet or iPhone and explain what you need to know in simple, easy to understand terms. We are also able to diagnose and troubleshoot a wide range of equipment, including laptops, desktops, towers, notebooks, netbooks, thin clients, servers, printers, scanners and cameras, input devices, external hard drives, NAS drives and USB memory sticks.

We have extensive experience fixing systems by Acer, Apple, ASUS, Compaq, Dell, Lenovo, HP (Hewlett-Packard), Samsung and also Toshiba. When it comes to software, our team is trained with a wide range of software, including Microsoft and Apple software, servers and cloud services, but we can address common problems with countless third-party programs like Microsoft Office, MYOB, Outlook, Thunderbird, and many more.

Request a callback from one of our consultants!

Please call us on 1300 991 030 to request assistance, or complete the form below.

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IT Support services we provide in Richmond

Business IT Services in Richmond

Optimise your IT systems so they run at optimal speed with help from our team of IT experts. Our team works with businesses using best practices to streamline and improve the reliability of your systems, and can help troubleshoot some of the most perplexing issues.

There are times when your computer system can be inaccessible for more than a day. Modern businesses need to have rock-solid systems support in place so that unforseen issues can be resolved quickly and effectively. Here is a brief list showing common problems our team is trained to resolve:

  • Network or Server is running slowly.
  • Setup all your devices to access email accounts.
  • Install, configure and maintain backup systems.
  • Check and update anti-virus protection of machines.
  • Allow access of IT related information remotely.
  • Issues with Microsoft Exchange Server, Office365 or GSuite for emails.
  • Problems with commonly used applications like MYOB, Word, Excel or Outlook.

We can help you identify pain points surrounding your IT infrastructure and give advice as to how they can be resolved.

We invite you to discuss your IT needs please call us on 1300 991 030 or find out more about our Business IT Support range of services.

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Medical IT Support in Richmond

General Practices and Medical Clinics need well planned IT systems and regular computer maintenance to reduce the likelihood of downtime. General Practices and other Healthcare facilities vary from other organisations because they require industry-specific software and IT systems that comply with healthcare legislation, particularly with respect to privacy.

If your business is contemplating using a new IT company or are planning to establish a new medical centre, XpressTex can visit your premises and assess your unique requirements.

To find out more, please contact one of our experienced consultants on 1300 991 030, or view our page on Medical IT Support.

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Home Computer Services in Richmond

With so many people relying on the Internet over the past 10-20 years, a stable machine and proper connection is quite important. Are you concerned about any of the problems listed below? If so, we encourage you to speak to one of our helpful consultants on 1300 991 030:

  • Sluggish computer
  • Computer not responding or restarting at unusual times
  • Internet connection and network issues
  • Computer won’t boot up at all or turn off properly
  • Strange noises coming from computer
  • Antivirus or security software out of date

For detailed information about support services for your home computer, please visit our page on Home IT Support.

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Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.