Managed IT Services in Balaclava

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Managed IT Services

Providing pro-active IT Support and Services for Small and Medium Businesses in Balaclava is what we do best.

Being pro-active means we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not managed or maintained by experts. As a result, businesses spend a lot of time and money fixing day to day IT operational issues.

Now there is a smarter approach to maintaining your IT systems, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Providing pro-active IT Support and Services for Small to Medium Businesses in Balaclava is what we do best.

Being pro-active means we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses today rely on IT, but their IT systems are not always supported by experts. As a result, businesses spend a lot of time and money resolving day to day IT system issues.

Now there is a more practical way to look after your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small to Medium Business in Balaclava who could use an IT Support Company you can rely on?

Do you depend on IT but are not sure about your infrastructure?

Now you can take advantage of our complementary Business IT audit of your office which only takes 30 minutes of your time.

One of our experienced professionals visits your premises and produce a full report about all of your IT Systems, Software, User Accounts, Server Health and Computer Workstations.

To book in your IT Audit call us now on 1300 991 030!

Server Maintenance

Is your server running slow?

We have Microsoft Certified Engineers who are well equipped and experienced in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Maintenance
  • User Access Groups
  • User Accounts
managed it services
managed it services

Server Maintenance

Does your server run slower than expected?

We have Microsoft Certified Engineers who are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Maintenance
  • User Access Groups
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have the knowledge and experience needed to recommend an appropriate Cloud Solution for you.

Some organisations can benefit more from the Cloud than others, depending on the size and type of files your organisation uses. As an example, manufacturing companies using software such as Autocad could benefit from on-site servers.

Please call for a free consultation at your premises in Balaclava and expert advice on the approach that would best suit your organisation.

Managed End Point Security

Anti-Virus and Firewall software is more important than ever these days.

Since we are storing more and more data on  computers and computer networks we need to make sure our computers have adequate security.

If you are unsure about the security of your devices or need further advice on how to improve this, we can provide guidance and implement the necessary changes.

Give us a call and ask one of our friendly experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Anti-Virus and Firewall software is imperative these days.

As we store more and more information on  computers and computer networks we need to make sure our equipment have adequate security.

If you are uncertain about the level of security of your computers or need further assistance on how to improve this, we can provide guidance and implement the necessary changes.

Give us a call and ask one of our experts on 1300 991 030.

managed it services

Vendor Management

Do you have your email, telephone, Internet and website services with a range of different companies, and find dealing with them takes a lot of time?

With our onboarding process we collect information about all of your organisation’s third-party vendors, and communicate directlywith them instead. Rather than calling a multitude of different companies, all you need to do is speak with us, and we will provide end-to-end resolution with the vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you make the most of your precious time.

Network Support and Monitoring

Have you found yourself wondering what websites team are visiting and how safe you may be from external threats?

When XpressTex looks after and starts managing your IT equipment located off-site and on site in Balaclava, we give you an extensive and accurate picture of your whole network as well as the security behind it.

We install a series of specialist tools which helps us determine how much bandwidth and impact of resource hungry programmes, then we analyse the bigger picture and come up with a solution for you.

managed it services
managed it services

Network Support and Monitoring

Has it ever crossed your mind what sites your staff are visiting and how safe you may be from external threats?

When XpressTex looks after your IT equipment located off-site and on site in Balaclava, we give you an extensive and accurate picture of your whole network as well as the security behind it.

We install a series of specialist tools to help us determine the amount of bandwidth and impact of resource hungry software, then we analyse the bigger picture and come up with potential solutions for your business.

What Clients Are Saying About Us

  • Emily MoloneyEmily Moloney

    We have been lucky enough to have Rodi come to our office to offer his stellar IT support. Very helpful, friendly, knowledge guy always going above and beyond to help. Highly recommended!! Thanks Rodi!

  • Davies CraigDavies Craig

    We have used XpressteX I.T services since 2010. As a small business, we cannot afford too much downtime. I have found the team at XpressteX and in particular, Mamoon Rhant to be friendly, knowledgeable, and most importantly, available at time of need. From the most basic task to network setups & monitoring, full server rebuilds, set up and data recovery, they have done it all for us at a very professional level.
    We can most certainly recommend this company, our 8+ years of working together testifies to this.

  • Jess TJess T

    Manny's team were given super short notice to completely set up a new staff member. They were all easy to work with and set our staff member up with everything he needed without needing a lot of instruction. Great service!

  • Asad AijazAsad Aijaz

    The team at XpressteX are fantastic. The level of service Manny and his team have provided has been second to none. Manny and his team treat out business as if it's their own. Would highly recommend their service!

  • Sarah PiperSarah Piper

    I am thrilled with the partnership I’ve formed with Mamoon Rahat and the team. As a small business owner, my lack of IT know how was a real vulnerability. Now, I can call Mamoon with ANYTHING and he helps in an efficient and professional way. It’s like I’ve got my very own internal IT department on hand. The team transitioned me from OneDrive to G-suite in 24 hours, with no interruption to my business and a much improved set up. Couldn’t be happier. Very much recommend.

DirectorAdrenaline Advertising

Mamoon Rahat was very helpful and professional in the service he provided. I was totally satisfied with what he did. I would certainly use him again.

Aamir AnisSting Sports

We made the change to XpressteX 6 months ago and are very happy we did. We now receive great service and our systems have improved noticeably. Importantly we are now confident our backup is secure. I have no hesitation in recommending their services to any potential client.

Colin JordanMount Waverley

We asked Xpresstex to perform a number of tasks including increasing our wireless security, improving computer speed and making sure photos were backed up. This was all completed in 2.5 hours and we were impressed with the professional way the engineer explained everything to us. We will use them again.

Technician has been fantastic, great advice and service. I have recommended him to friends and family.

Heather TheodolouBeveridge

I received very prompt service form Xpresstex and my computer and internet are now running great.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.