Managed IT Services in Balaclava

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Managed IT Services

Delivering pro-active IT Support and Services for Small to Medium Businesses in Balaclava is what we do best.

Being pro-active means we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not maintained by experts. As a result, businesses spend a lot of time and money fixing day to day IT system issues.

Now there is a more practical approach to maintaining your IT systems, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Providing pro-active IT Support and Service for Small to Medium Businesses in Balaclava is what we do best.

Being pro-active ensures we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses today rely on IT, but their IT systems may not be supported by experts. As a result, businesses spend a lot of time and money fixing daily IT operational issues.

Now there is a better approach to maintaining your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small to Medium Business in Balaclava who could use an IT Support Company you can rely on?

Do you rely on IT but are unsure about the security and reliability of your systems?

Take advantage of our free Business IT audit of your office which only takes 30 minutes of your time.

We visit your premises and provide you with a full report about all your IT Infrastructure, Workstations, Servers, Users and Software.

To book in your IT Audit call us now on 1300 991 030!

Server Maintenance

Does your server run slower than expected?

Our Microsoft Certified Engineers are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Levels
  • User Accounts
managed it services
managed it services

Server Maintenance

Does your server run slower than expected?

We have Microsoft Certified Engineers who are well equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Groups
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have a well-developed understanding of cloud systems and can recommend a suitable Cloud Solution for your business.

Some businesses are better suited to working in the Cloud than others, depending on the nature of the files your organisation uses. As an example, manufacturing businesses using software like Autocad may benefit from on-site servers.

Please call for a free consultation at your premises in Balaclava and expert advice on the approach that would best suit your organisation.

Managed End Point Security

Anti-Virus and Firewall software is more important than ever these days.

As we store progressively larger amounts of information on to  computers and computer networks we need to ensure our computers have appropriate security.

If you are unsure about the level of security of your machines or need further advice on how to improve this, we are here to help.

Give us a call and ask one of our experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Security and Antivirus software is imperative these days.

As we store more and more data on  computers we must make sure our equipment have proper security.

If you are unsure of the security of your IT equipment or need further assistance on how to improve this, we are only a phone call away.

Speak to one of our experts on 1300 991 030.

managed it services

Vendor Management

Do you have your email, phone, Internet and website services with a range of different companies, and find liasing with them you away from more important tasks?

During our onboarding process we collect information about all of your organisation’s third-party vendors, and coordinate with them directly instead. So instead of calling several different service providers, all you need to do is speak with us, and we will ensure the issue is resolved with the third-party vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you free up your precious time.

Network Support and Monitoring

Has it ever crossed your mind what sites employees are reading online and how safe or secure you may be from external threats?

When XpressTex looks after your IT equipment located off-site and on site in Balaclava, we give you an extensive and true picture of your entire network along with the security behind it.

We install our own specialist tools to help us determine the amount of bandwidth and impact of resource hungry programmes, then analyse the bigger picture and come up with a potential solution for your business.

managed it services
managed it services

Network Support and Monitoring

Have you found yourself wondering what websites staff are browsing and how secure you are from external threats?

When XpressTex starts managing your IT infrastructure located off-site and on site in Balaclava, we give you an extensive and true picture of your whole network and the security behind it.

We setup a series of specialist tools which helps us determine the amount of bandwidth and effect of resource hungry software, then analyse the trends and come up with potential solutions for your organisation.

What Clients Are Saying About Us

  • Jeremy KavJeremy Kav

    XpressteX has been managing all of our IT requirements for the past 5 years. We couldn’t run our business without them. They have helped us improve and continue on with hardly any downtime. Most importantly a company we can trust with our data management.
    Keep up the good work.
    Look forward to many more years!
    From the PGA Laminating team.

  • Davies CraigDavies Craig

    We have used XpressteX I.T services since 2010. As a small business, we cannot afford too much downtime. I have found the team at XpressteX and in particular, Mamoon Rhant to be friendly, knowledgeable, and most importantly, available at time of need. From the most basic task to network setups & monitoring, full server rebuilds, set up and data recovery, they have done it all for us at a very professional level.
    We can most certainly recommend this company, our 8+ years of working together testifies to this.

  • Jane RodwellJane Rodwell

    First time dealing with Xpresstex and they did not disappoint. Very punctual and very reasonably priced. Would not hesitate in recommending them to others. Will definitely be using them again. Keep up the good work.

  • Melinda NashMelinda Nash

    XpressteX completely surpassed my expectations. When my PA's laptop failed, Mamoon had a reconditioned one with all our software and functionality working within 2 days. I was blown away and very grateful. Thank you so much. I very much vouch for and recommend XpressteX.

  • Haszan BaleeghHaszan Baleegh

    Excellent customer service! These guys have literally taken me out of binds where I was stuck for months! They also go above and beyond the call of duty!

Jason Kirkwood

Technician gave me a good service and was very helpful.

Hi – I was certainly very happy with the service provided by XpressteX. Technician was extremely helpful and solved some particularly worrying problems.

Judith GilbertTarneit

I was very satisfied with the service from the initial phone call to the work done by Mamoon. He was courteous and professional. The work done on my computer was much better than that done by the tech I used before. I have no problem in recommending Xpresstex to anyone looking for professional services.

DirectorAdrenaline Advertising

Mamoon Rahat was very helpful and professional in the service he provided. I was totally satisfied with what he did. I would certainly use him again.

Colin JordanMount Waverley

We asked Xpresstex to perform a number of tasks including increasing our wireless security, improving computer speed and making sure photos were backed up. This was all completed in 2.5 hours and we were impressed with the professional way the engineer explained everything to us. We will use them again.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.