Managed IT Services in Hawthorn East

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Managed IT Services

Delivering pro-active IT Support and Service for Small to Medium Businesses in Hawthorn East is what we do best.

Being pro-active ensures we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not supported by experts. As a result, businesses spend a lot of time and money fixing day to day IT system issues.

Now there is a smarter way to look after your IT systems, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Delivering pro-active IT Support and Services for Small to Medium Businesses in Hawthorn East is what we do best.

Being pro-active means we can help you improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not supported by experts. As a result, businesses spend a lot of time and money resolving day to day IT system issues.

Now there is a more practical way to look after your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small to Medium Business in Hawthorn East who could use a reliable IT Support Company?

Do you rely on IT but are uncertain about the security and reliability of your systems?

Now you can take advantage of our complementary Business IT audit of your office which only takes 30 minutes of your time.

One of our experienced professionals visits your office and produce a full report about all of your IT Infrastructure, Workstations, Servers, Users and Software.

To book in your IT Audit call us now on 1300 991 030!

Server Maintenance

Is your server running slow?

Our Microsoft Certified Engineers are well equipped and experienced in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Groups
  • User Accounts
managed it services
managed it services

Server Maintenance

Is your server running slow?

We have Microsoft Certified Engineers who are fully equipped and experienced in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Levels
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have the knowledge and experience needed to suggest an appropriate Cloud Solution for you.

Some businesses can benefit more from Cloud solutions than others, depending on the nature of the files your company uses. As an example, manufacturing businesses using software like Autocad may benefit from on-site servers.

Call us today for a free consultation at your premises in Hawthorn East and qualified advice on the approach that would best suit your organisation.

Managed End Point Security

Anti-Virus and Firewall software is essential these days.

As we store progressively larger amounts of files on  computers and computer networks we need to ensure the machines have appropriate security.

If you are unsure about the security of your IT equipment or need further advice on how to improve this, we are only a phone call away.

Speak to one of our experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Anti-Virus and Firewall software is more important than ever these days.

Since we are storing progressively larger amounts of information on to  computers we must ensure the machines have proper security.

If you are unsure about the security of your machines or need further advice on how to improve this, we can provide guidance and implement the necessary changes.

Give us a call and ask one of our experts on 1300 991 030.

managed it services

Vendor Management

Do you have your phone, Internet, website and email with different companies, and find managing them takes up valuable time?

With our onboarding process we collect information about all your third-party vendors, and deal with them directly on your behalf. Rather than calling a multitude of different service providers, all you need to do is request something to be actioned with us, and we will ensure the issue is resolved with the vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you free up your precious time.

Network Support and Monitoring

Have you ever wondered what websites your staff are visiting and how safe or secure you are from external threats?

When XpressTex looks after your IT Systems located off-site and on site in Hawthorn East, we give you a complete and accurate picture of your whole network as well as the security behind it.

We install our own specialist tools which helps us determine how much bandwidth and impact of resource hungry programmes, then we analyse the trends and come up with possible solution for your organisation.

managed it services
managed it services

Network Support and Monitoring

Has it ever crossed your mind what sites your staff are reading online and how safe you are from external threats?

When XpressTex starts managing your IT infrastructure located off-site and on site in Hawthorn East, we give you a complete and true picture of your entire network as well as the security behind it.

We setup our own specialist tools to help us determine the amount of bandwidth and impact of resource hungry software, then analyse the bigger picture and come up with a solution for your business.

What Clients Are Saying About Us

  • Jess TJess T

    Manny's team were given super short notice to completely set up a new staff member. They were all easy to work with and set our staff member up with everything he needed without needing a lot of instruction. Great service!

  • Emily MoloneyEmily Moloney

    We have been lucky enough to have Rodi come to our office to offer his stellar IT support. Very helpful, friendly, knowledge guy always going above and beyond to help. Highly recommended!! Thanks Rodi!

  • Jane RodwellJane Rodwell

    First time dealing with Xpresstex and they did not disappoint. Very punctual and very reasonably priced. Would not hesitate in recommending them to others. Will definitely be using them again. Keep up the good work.

  • Tom HarrisTom Harris

    The team at Xpresstex are a professional outfit and have proven on many occasions that they are the best choice for our business.

    We recently moved offices and Manny and the team coordinated the install including procuring new hardware. They liaised with our electrician and the transition was seamless.

    Great work!

  • Sarah PiperSarah Piper

    I am thrilled with the partnership I’ve formed with Mamoon Rahat and the team. As a small business owner, my lack of IT know how was a real vulnerability. Now, I can call Mamoon with ANYTHING and he helps in an efficient and professional way. It’s like I’ve got my very own internal IT department on hand. The team transitioned me from OneDrive to G-suite in 24 hours, with no interruption to my business and a much improved set up. Couldn’t be happier. Very much recommend.

Aamir AnisSting Sports

We made the change to XpressteX 6 months ago and are very happy we did. We now receive great service and our systems have improved noticeably. Importantly we are now confident our backup is secure. I have no hesitation in recommending their services to any potential client.

Rob B.Melbourne

Peter's service was excellent - He has a professional & courteous approach. As a retired executive of an international company I would venture to say that he has an excellent opportunity in his chosen career.

Claud Naoum

Very happy with the services and what impressed me the most was he phoned, to keep me informed of his movements

Judith GilbertTarneit

I was very satisfied with the service from the initial phone call to the work done by Mamoon. He was courteous and professional. The work done on my computer was much better than that done by the tech I used before. I have no problem in recommending Xpresstex to anyone looking for professional services.

Andrew DanckertAndrew the Florist

I will look to your assistance when/if required in the future.

Colin JordanMount Waverley

We asked Xpresstex to perform a number of tasks including increasing our wireless security, improving computer speed and making sure photos were backed up. This was all completed in 2.5 hours and we were impressed with the professional way the engineer explained everything to us. We will use them again.

    Call us now for IT Support YOU deserve!

    Please call us on 1300 991 030, or complete the form below.

    Quick Enquiry

      Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.