Managed IT Services in Hawthorn

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Managed IT Services

Delivering pro-active IT Support and Service for Small and Medium Businesses in Hawthorn is what we do best.

Being pro-active ensures we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not managed by experts. As a result, businesses spend a lot of time and money resolving day to day IT system issues.

Now there is a more practical way to look after your IT systems, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Providing pro-active IT Support and Service for Small and Medium Businesses in Hawthorn is what we do best.

Being pro-active means we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not maintained by experts. As a result, businesses spend a lot of time and money fixing day to day IT operational issues.

Now there is a better way to look after your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small or Medium Business in Hawthorn looking for an IT Support Company you can depend on?

Do you depend on IT but are unsure about your systems?

Take advantage of our free Business IT audit of your office which only takes 30 minutes of your time.

We visit your office and produce a full report about all of your IT Equipment, Computers, User Accounts, Server Health and Software.

Call us today to book in your IT Audit at a convenient time on 1300 991 030.

Server Maintenance

Does your server run slower than expected?

We have Microsoft Certified Engineers who are well equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Groups
  • User Accounts
managed it services
managed it services

Server Maintenance

Does your server struggle to keep up with the demands of your business?

Our Microsoft Certified Engineers are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Maintenance
  • User Access Levels
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have a well-developed understanding of cloud systems and can suggest an appropriate Cloud Solution to meet your business needs.

Some organisations can benefit more from a Cloud platform than others, depending on the nature of the files your company uses. As an example, manufacturing companies using software such as Autocad could benefit from on-site servers.

Call us today for a free consultation at your premises in Hawthorn and qualified advice on the approach that would best suit your business.

Managed End Point Security

Anti-Virus and PC security software is imperative these days.

Since we are storing increasing amounts of information on  computers we need to ensure our computers have appropriate security.

If you are not sure of the level of security of your machines or need further assistance on how to improve this, we are only a phone call away.

Speak to one of our friendly experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Anti-Virus and PC security software is imperative these days.

Since we are storing increasing amounts of files on  computers and computer networks we must ensure our equipment have proper security.

If you are not sure of the security of your IT equipment or need further advice on how to improve this, we are only a phone call away.

Give us a call and ask one of our friendly experts on 1300 991 030.

managed it services

Vendor Management

Do you have your phone service, Internet, website and email with different companies, and find dealing with them takes a significant amount of time?

As part of our onboarding procedure we collect information about all of your organisation’s third-party vendors, and coordinate with them instead. Rather than calling several different service providers, all you need to do is request something to be actioned with us, and we will provide end-to-end resolution with the vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you free up your precious time.

Network Support and Monitoring

Has it ever crossed your mind what websites employees are browsing and how safe you may be from external threats?

When XpressTex looks after and starts managing your IT equipment located off-site and on site in Hawthorn, we give you a complete and accurate picture of your entire network and the security behind it.

We setup our own specialist tools to help us determine the amount of bandwidth and effect of resource hungry software, then we analyse the trends and come up with a solution for your organisation.

managed it services
managed it services

Network Support and Monitoring

Have you found yourself wondering what websites employees are browsing and how safe you may be from external threats?

When XpressTex looks after and starts managing your IT equipment located off-site and on site in Hawthorn, we give you a complete and true picture of your entire network as well as the security behind it.

We install our own specialist tools which helps us ascertain the amount of bandwidth and impact of resource hungry programmes, then analyse the trends and come up with potential solutions for you.

What Clients Are Saying About Us

  • Emily MoloneyEmily Moloney

    We have been lucky enough to have Rodi come to our office to offer his stellar IT support. Very helpful, friendly, knowledge guy always going above and beyond to help. Highly recommended!! Thanks Rodi!

  • Jess TJess T

    Manny's team were given super short notice to completely set up a new staff member. They were all easy to work with and set our staff member up with everything he needed without needing a lot of instruction. Great service!

  • Asad AijazAsad Aijaz

    The team at XpressteX are fantastic. The level of service Manny and his team have provided has been second to none. Manny and his team treat out business as if it's their own. Would highly recommend their service!

  • Sarah PiperSarah Piper

    I am thrilled with the partnership I’ve formed with Mamoon Rahat and the team. As a small business owner, my lack of IT know how was a real vulnerability. Now, I can call Mamoon with ANYTHING and he helps in an efficient and professional way. It’s like I’ve got my very own internal IT department on hand. The team transitioned me from OneDrive to G-suite in 24 hours, with no interruption to my business and a much improved set up. Couldn’t be happier. Very much recommend.

  • Brian HuangBrian Huang

    Manny has a very good understanding of the requirements and challenges faced in building an IT infrastructure for our start up. He has been very responsive throughout the process and worked with us to deliver a solution that works well.

Hi – I was certainly very happy with the service provided by XpressteX. Technician was extremely helpful and solved some particularly worrying problems.

Andrew DanckertAndrew the Florist

I will look to your assistance when/if required in the future.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Thea Lennon

I was very pleased with all the work done, technician approached the job in a very professional manner.

Technician has been fantastic, great advice and service. I have recommended him to friends and family.

Jason Kirkwood

Technician gave me a good service and was very helpful.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.