Managed IT Services in Heidelberg

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Managed IT Services

Providing pro-active IT Support and Services for Small to Medium Businesses in Heidelberg is what we do best.

Being pro-active means we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not always managed by experts. As a result, businesses spend a lot of time and money resolving daily IT operational issues.

Now there is a more practical way to look after your IT systems, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Providing pro-active IT Support and Services for Small to Medium Businesses in Heidelberg is what we do best.

Being pro-active ensures we can help you improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not managed or maintained by experts. As a result, businesses spend a lot of time and money resolving day to day IT system issues.

Now there is a smarter way to look after your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Does your Small or Medium Business need a reliable IT Support Company?

Do you rely on IT but are uncertain about the security and reliability of your equipment?

We encourage you to take advantage of our complementary Business IT audit of your office which only takes 30 minutes of your time.

We visit your premises and produce a full report of your IT Equipment, Computers, User Accounts, Server Health and Software.

To book in your IT Audit call us now on 1300 991 030!

Server Maintenance

Does your server slow down from time to time?

Our Microsoft Certified Engineers are well equipped and experienced in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Groups
  • User Accounts
managed it services
managed it services

Server Maintenance

Is your server running slow?

We have Microsoft Certified Engineers who are well equipped and experienced in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access Control
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Levels
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have a well-developed understanding of cloud systems and can suggest a suitable Cloud Solution that meets your business requirements.

Some organisations can benefit more from Cloud solutions than others, depending on the nature of the files your organisation uses. As an example, manufacturing businesses using software like Autocad could benefit from on-site servers.

Please call for a free consultation at your premises in Heidelberg and qualified advice on the approach that would best suit your organisation.

Managed End Point Security

Anti-Virus and Firewall software is a must these days.

As we store progressively larger amounts of information on  machines we must ensure our computers have appropriate security.

If you are unsure of the security of your computers or need further advice on how to improve this, we can provide guidance and implement the necessary changes.

Give us a call and ask one of our friendly experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Security and Antivirus software is a must these days.

Since we are storing more and more data on  computers and computer networks we need to make sure our computers have appropriate security.

If you are unsure about the security of your devices or need further assistance on how to improve this, we are only a phone call away.

Give us a call and ask one of our experts on 1300 991 030.

managed it services

Vendor Management

Do you have your phone service, Internet, website and email with different companies, and find dealing with them you away from more important tasks?

As part of our onboarding procedure we collect information about all your third-party vendors, and liase directly with them on your behalf. So instead of calling several different companies, all you need to do is speak with us, and we will ensure the issue is resolved with the vendor in question.

So call us today on 1300 991 030, and we’ll help you free up your precious time.

Network Support and Monitoring

Have you found yourself wondering what sites team are visiting and how safe you may be from external threats?

When XpressTex looks after and starts managing your IT equipment located off-site and on site in Heidelberg, we give you a complete and true picture of your entire network as well as the security behind it.

We install a series of specialist tools to help us determine the amount of bandwidth and impact of resource hungry software, then analyse the bigger picture and come up with potential solutions for you.

managed it services
managed it services

Network Support and Monitoring

Ever wondered what sites employees are visiting and how safe or secure you may be from external threats?

When XpressTex looks after your IT equipment located off-site and on site in Heidelberg, we give you an extensive and accurate picture of your whole network and the security behind it.

We setup our own specialist tools which helps us determine the amount of bandwidth and impact of resource hungry programmes, then we analyse the bigger picture and come up with possible solution for you.

What Clients Are Saying About Us

  • Jeremy KavJeremy Kav

    XpressteX has been managing all of our IT requirements for the past 5 years. We couldn’t run our business without them. They have helped us improve and continue on with hardly any downtime. Most importantly a company we can trust with our data management.
    Keep up the good work.
    Look forward to many more years!
    From the PGA Laminating team.

  • Davies CraigDavies Craig

    We have used XpressteX I.T services since 2010. As a small business, we cannot afford too much downtime. I have found the team at XpressteX and in particular, Mamoon Rhant to be friendly, knowledgeable, and most importantly, available at time of need. From the most basic task to network setups & monitoring, full server rebuilds, set up and data recovery, they have done it all for us at a very professional level.
    We can most certainly recommend this company, our 8+ years of working together testifies to this.

  • Jane RodwellJane Rodwell

    First time dealing with Xpresstex and they did not disappoint. Very punctual and very reasonably priced. Would not hesitate in recommending them to others. Will definitely be using them again. Keep up the good work.

  • Melinda NashMelinda Nash

    XpressteX completely surpassed my expectations. When my PA's laptop failed, Mamoon had a reconditioned one with all our software and functionality working within 2 days. I was blown away and very grateful. Thank you so much. I very much vouch for and recommend XpressteX.

  • Haszan BaleeghHaszan Baleegh

    Excellent customer service! These guys have literally taken me out of binds where I was stuck for months! They also go above and beyond the call of duty!

Aamir AnisSting Sports

We made the change to XpressteX 6 months ago and are very happy we did. We now receive great service and our systems have improved noticeably. Importantly we are now confident our backup is secure. I have no hesitation in recommending their services to any potential client.

DirectorAdrenaline Advertising

Mamoon Rahat was very helpful and professional in the service he provided. I was totally satisfied with what he did. I would certainly use him again.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Hi – I was certainly very happy with the service provided by XpressteX. Technician was extremely helpful and solved some particularly worrying problems.

Jason Kirkwood

Technician gave me a good service and was very helpful.

Matthew White

Mamoon was very good, very professional, helpful and very quick. He did a great job and i would be more than happy to use him again in the future.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.