Managed IT Services in Heidelberg

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Managed IT Services

Delivering pro-active IT Support and Service for Small to Medium Businesses in Heidelberg is what we do best.

Being pro-active ensures we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses today rely on IT, but their IT systems may not be managed or maintained by experts. As a result, businesses spend a lot of time and money resolving day to day IT system issues.

Now there is a smarter way, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Delivering pro-active IT Support and Service for Small to Medium Businesses in Heidelberg is what we do best.

Being pro-active ensures we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not supported by experts. As a result, businesses spend a lot of time and money fixing daily IT system issues.

Now there is a smarter approach to maintaining your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small or Medium Business in Heidelberg in need of an IT Support Company you can rely on?

Do you rely on IT but are uncertain about your systems?

We encourage you to take advantage of our free Business IT audit of your office which only takes half an hour of your time.

We come to your office and produce a full report about all your IT Equipment, Computers, User Accounts, Server Health and Software.

Call us now to book in your IT Audit on 1300 991 030!

Server Maintenance

Does your server run slower than expected?

Our Microsoft Certified Engineers are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Groups
  • User Accounts
managed it services
managed it services

Server Maintenance

Does your server struggle to keep up with the demands of your business?

Our Microsoft Certified Engineers are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Groups
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have the knowledge and experience needed to recommend an appropriate Cloud Solution for your business.

Some businesses are better suited to working in the Cloud than others, depending on the nature of the files your organisation uses. As an example, manufacturing companies using software like Autocad could benefit from on-site servers.

Call us today for a free consultation at your premises in Heidelberg and guidance on the approach that would best suit your needs.

Managed End Point Security

Anti-Virus and Firewall software is more important than ever these days.

Since we are storing increasing amounts of data on to  machines we need to make sure our computers have proper security.

If you are uncertain about the level of security of your computers or need further advice on how to improve this, we are only a phone call away.

Speak to one of our experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Anti-Virus and Firewall software is a must these days.

Since we are storing increasing amounts of data on to  machines we need to make sure our equipment have proper security.

If you are not sure of the level of security of your devices or need further advice on how to improve this, we are only a phone call away.

Speak to one of our friendly experts on 1300 991 030.

managed it services

Vendor Management

Do you have your phone service, Internet, website and email with different companies, and find liasing with them you away from more important tasks?

During our onboarding procedure we collect information about all of your organisation’s third-party vendors, and liase with them instead. So instead of calling several different service providers, all you need to do is speak with us, and we will provide end-to-end resolution with the vendor in question.

So call us today on 1300 991 030, and we’ll help you make the most of your precious time.

Network Support and Monitoring

Have you ever thought about what sites employees are reading online and how secure you may be from external threats?

When XpressTex looks after and starts managing your IT Systems located off-site and on site in Heidelberg, we give you an extensive and true picture of your whole network and the security behind it.

We install a series of specialist tools which helps us determine how much bandwidth and effect of resource hungry programmes, then analyse the trends and come up with a solution for you.

managed it services
managed it services

Network Support and Monitoring

Have you found yourself wondering what websites team are reading online and how safe or secure you may be from external threats?

When XpressTex looks after your IT equipment located off-site and on site in Heidelberg, we give you a complete and accurate picture of your entire network along with the security behind it.

We install our own specialist tools which helps us ascertain the amount of bandwidth and effect of resource hungry software, then we analyse the bigger picture and come up with potential solutions for your business.

What Clients Are Saying About Us

  • Emily MoloneyEmily Moloney

    We have been lucky enough to have Rodi come to our office to offer his stellar IT support. Very helpful, friendly, knowledge guy always going above and beyond to help. Highly recommended!! Thanks Rodi!

  • Jess TJess T

    Manny's team were given super short notice to completely set up a new staff member. They were all easy to work with and set our staff member up with everything he needed without needing a lot of instruction. Great service!

  • Asad AijazAsad Aijaz

    The team at XpressteX are fantastic. The level of service Manny and his team have provided has been second to none. Manny and his team treat out business as if it's their own. Would highly recommend their service!

  • Sarah PiperSarah Piper

    I am thrilled with the partnership I’ve formed with Mamoon Rahat and the team. As a small business owner, my lack of IT know how was a real vulnerability. Now, I can call Mamoon with ANYTHING and he helps in an efficient and professional way. It’s like I’ve got my very own internal IT department on hand. The team transitioned me from OneDrive to G-suite in 24 hours, with no interruption to my business and a much improved set up. Couldn’t be happier. Very much recommend.

  • Brian HuangBrian Huang

    Manny has a very good understanding of the requirements and challenges faced in building an IT infrastructure for our start up. He has been very responsive throughout the process and worked with us to deliver a solution that works well.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Rob B.Melbourne

Peter's service was excellent - He has a professional & courteous approach. As a retired executive of an international company I would venture to say that he has an excellent opportunity in his chosen career.

Matthew White

Mamoon was very good, very professional, helpful and very quick. He did a great job and i would be more than happy to use him again in the future.

Aamir AnisSting Sports

We made the change to XpressteX 6 months ago and are very happy we did. We now receive great service and our systems have improved noticeably. Importantly we are now confident our backup is secure. I have no hesitation in recommending their services to any potential client.

Colin JordanMount Waverley

We asked Xpresstex to perform a number of tasks including increasing our wireless security, improving computer speed and making sure photos were backed up. This was all completed in 2.5 hours and we were impressed with the professional way the engineer explained everything to us. We will use them again.

DirectorAdrenaline Advertising

Mamoon Rahat was very helpful and professional in the service he provided. I was totally satisfied with what he did. I would certainly use him again.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.