Managed IT Services in Richmond

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Managed IT Services

Delivering pro-active IT Support and Services for Small and Medium Businesses in Richmond is what we do best.

Being pro-active ensures we can help improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses today rely on IT, but their IT systems may not be maintained by experts. As a result, businesses spend a lot of time and money resolving day to day IT operational issues.

Now there is a better way, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Delivering pro-active IT Support and Services for Small to Medium Businesses in Richmond is what we do best.

Being pro-active means we can help you improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are sometimes not supported by experts. As a result, businesses spend a lot of time and money fixing day to day IT operational issues.

Now there is a more practical way, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small to Medium Business in Richmond who could use an IT Support Company you can count on?

Do you depend on IT but are not sure about the security and reliability of your infrastructure?

We encourage you to take advantage of our complementary Business IT audit of your office which only takes half an hour of your time.

We visit your premises and provide you with a full report of your IT Equipment, Computers, User Accounts, Server Health and Software.

To book in your IT Audit call us now on 1300 991 030!

Server Maintenance

Does your server run slower than expected?

We have Microsoft Certified Engineers who are fully equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Levels
  • User Accounts
managed it services
managed it services

Server Maintenance

Is your server running slow?

We have Microsoft Certified Engineers who are well equipped and experienced in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Operations
  • User Access Groups
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have a well-developed understanding of cloud systems and can recommend an appropriate Cloud Solution that meets your business requirements.

Some businesses can benefit more from the Cloud than others, depending on the nature of the files your company uses. As an example, manufacturing firms using software like Autocad may benefit from on-site servers.

Please call for a free consultation at your premises in Richmond and qualified advice on the approach that would best suit your needs.

Managed End Point Security

Security and Antivirus software is a must these days.

Since we are storing progressively larger amounts of data on  computers we must make sure our equipment have appropriate security.

If you are unsure of the level of security of your machines or need further assistance on how to improve this, we are only a phone call away.

Speak to one of our experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Security and Antivirus software is essential these days.

Since we are storing increasing amounts of data on  machines we need to make sure our computers have appropriate security.

If you are uncertain about the level of security of your computers or need further assistance on how to improve this, we are here to help.

Speak to one of our experts on 1300 991 030.

managed it services

Vendor Management

Do you have your phone, Internet, website and email with different companies, and find liasing with them takes up valuable time?

During our onboarding process we collect information about all of your third-party vendors, and communicate directlywith them instead. Rather than calling several different service providers, all you need to do is request something to be actioned with us, and we will provide end-to-end resolution with the third-party vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you make the most of your precious time.

Network Support and Monitoring

Has it ever crossed your mind what sites employees are browsing and how safe you may be from external threats?

When XpressTex starts managing your IT equipment located off-site and on site in Richmond, we give you an extensive and true picture of your entire network as well as the security behind it.

We install a series of specialist tools which helps us determine how much bandwidth and impact of resource hungry programmes, then we analyse the bigger picture and come up with possible solution for you.

managed it services
managed it services

Network Support and Monitoring

Have you ever thought about what websites your staff are reading online and how safe you may be from external threats?

When XpressTex looks after and starts managing your IT infrastructure located off-site and on site in Richmond, we give you an extensive and accurate picture of your whole network along with the security behind it.

We install our own specialist tools which helps us determine how much bandwidth and impact of resource hungry programmes, then analyse the trends and come up with possible solution for your business.

What Clients Are Saying About Us

  • Emily MoloneyEmily Moloney

    We have been lucky enough to have Rodi come to our office to offer his stellar IT support. Very helpful, friendly, knowledge guy always going above and beyond to help. Highly recommended!! Thanks Rodi!

  • Jess TJess T

    Manny's team were given super short notice to completely set up a new staff member. They were all easy to work with and set our staff member up with everything he needed without needing a lot of instruction. Great service!

  • Asad AijazAsad Aijaz

    The team at XpressteX are fantastic. The level of service Manny and his team have provided has been second to none. Manny and his team treat out business as if it's their own. Would highly recommend their service!

  • Sarah PiperSarah Piper

    I am thrilled with the partnership I’ve formed with Mamoon Rahat and the team. As a small business owner, my lack of IT know how was a real vulnerability. Now, I can call Mamoon with ANYTHING and he helps in an efficient and professional way. It’s like I’ve got my very own internal IT department on hand. The team transitioned me from OneDrive to G-suite in 24 hours, with no interruption to my business and a much improved set up. Couldn’t be happier. Very much recommend.

  • Brian HuangBrian Huang

    Manny has a very good understanding of the requirements and challenges faced in building an IT infrastructure for our start up. He has been very responsive throughout the process and worked with us to deliver a solution that works well.

Hi – I was certainly very happy with the service provided by XpressteX. Technician was extremely helpful and solved some particularly worrying problems.

DirectorAdrenaline Advertising

Mamoon Rahat was very helpful and professional in the service he provided. I was totally satisfied with what he did. I would certainly use him again.

Aamir AnisSting Sports

We made the change to XpressteX 6 months ago and are very happy we did. We now receive great service and our systems have improved noticeably. Importantly we are now confident our backup is secure. I have no hesitation in recommending their services to any potential client.

Andrew DanckertAndrew the Florist

I will look to your assistance when/if required in the future.

Colin JordanMount Waverley

We asked Xpresstex to perform a number of tasks including increasing our wireless security, improving computer speed and making sure photos were backed up. This was all completed in 2.5 hours and we were impressed with the professional way the engineer explained everything to us. We will use them again.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.