Managed IT Services in Richmond

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Managed IT Services

Providing pro-active IT Support and Service for Small to Medium Businesses in Richmond is what we do best.

Being pro-active means we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses these days rely on IT, but their IT systems are not always managed by experts. As a result, businesses spend a lot of time and money resolving daily IT operational issues.

Now there is a more practical way, with Managed IT Services.

managed it services diagram
managed it services diagram

Managed IT Services

Providing pro-active IT Support and Service for Small to Medium Businesses in Richmond is what we do best.

Being pro-active ensures we can help your business improve business productivity, rather than react to technical issues that could have been prevented.

Most businesses today rely on IT, but their IT systems may not be maintained by experts. As a result, businesses spend a lot of time and money fixing daily IT operational issues.

Now there is a smarter way to look after your IT systems, with Managed IT Services.

managed it services

Business IT Audit

Are you a Small to Medium Business in Richmond looking for an IT Support Company you can rely on?

Do you depend on IT but are not sure about your computer systems?

We encourage you to take advantage of our complementary Business IT audit of your office which only takes 30 minutes of your time.

We visit your premises and provide you with a full report about all of your IT Systems, Software, User Accounts, Server Health and Computer Workstations.

Call us today to book in your IT Audit at a convenient time on 1300 991 030.

Server Maintenance

Does your server struggle to keep up with the demands of your business?

Our Microsoft Certified Engineers are well equipped and knowledgeable in all aspects of Server Maintenance:

  • Server Health Logs
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Management
  • User Access Levels
  • User Accounts
managed it services
managed it services

Server Maintenance

Does your server run slower than expected?

We have Microsoft Certified Engineers who are fully equipped and experienced in all aspects of Server Maintenance:

  • Server Health Records
  • Server Security and Access
  • Server Operational Audits
  • Microsoft Server Maintenance
  • User Access Levels
  • User Accounts
managed it services

Cloud Setup and Monitoring

As a Microsoft Silver partner, we have the knowledge and experience needed to recommend a suitable Cloud Solution for your business.

Some businesses can benefit more from the Cloud than others, depending on the nature of the files your organisation uses. As an example, manufacturing firms using software like Autocad could benefit from on-site servers.

Please call for a free consultation at your premises in Richmond and guidance on what is most suitable for your business.

Managed End Point Security

Anti-Virus and Firewall software is a must these days.

As we store more and more data on  computers and computer networks we need to ensure our equipment have adequate security.

If you are unsure about the level of security of your IT equipment or need further advice on how to improve this, we can provide guidance and implement the necessary changes.

Speak to one of our friendly experts on 1300 991 030.

managed it services
managed it services

Managed End Point Security

Anti-Virus and Firewall software is a must these days.

Since we are storing more and more files on to  computers we must make sure our equipment have appropriate security.

If you are uncertain about the security of your computers or need further advice on how to improve this, we can provide guidance and implement the necessary changes.

Speak to one of our friendly experts on 1300 991 030.

managed it services

Vendor Management

Do you have your email, phone, Internet and website services with different companies, and find managing them forever?

With our onboarding procedure we collect information about all of your organisation’s third-party vendors, and communicate directlywith them instead. So instead of calling many different service providers, all you need to do is speak with us, and we will ensure the issue is resolved with the vendor in question.

To find out more, please call us today on 1300 991 030, and we’ll help you free up your precious time.

Network Support and Monitoring

Have you ever thought about what websites team are reading online and how safe or secure you may be from external threats?

When XpressTex looks after your IT Systems located off-site and on site in Richmond, we give you a complete and true picture of your whole network as well as the security behind it.

We setup a series of specialist tools which helps us ascertain the amount of bandwidth and impact of resource hungry software, then analyse the bigger picture and come up with a solution for your business.

managed it services
managed it services

Network Support and Monitoring

Have you ever wondered what sites employees are browsing and how safe or secure you may be from external threats?

When XpressTex starts managing your IT infrastructure located off-site and on site in Richmond, we give you a complete and true picture of your entire network as well as the security behind it.

We setup our own specialist tools to help us determine the amount of bandwidth and effect of resource hungry programmes, then we analyse the trends and come up with a solution for your business.

What Clients Are Saying About Us

  • Jeremy KavJeremy Kav

    XpressteX has been managing all of our IT requirements for the past 5 years. We couldn’t run our business without them. They have helped us improve and continue on with hardly any downtime. Most importantly a company we can trust with our data management.
    Keep up the good work.
    Look forward to many more years!
    From the PGA Laminating team.

  • Davies CraigDavies Craig

    We have used XpressteX I.T services since 2010. As a small business, we cannot afford too much downtime. I have found the team at XpressteX and in particular, Mamoon Rhant to be friendly, knowledgeable, and most importantly, available at time of need. From the most basic task to network setups & monitoring, full server rebuilds, set up and data recovery, they have done it all for us at a very professional level.
    We can most certainly recommend this company, our 8+ years of working together testifies to this.

  • Jane RodwellJane Rodwell

    First time dealing with Xpresstex and they did not disappoint. Very punctual and very reasonably priced. Would not hesitate in recommending them to others. Will definitely be using them again. Keep up the good work.

  • Melinda NashMelinda Nash

    XpressteX completely surpassed my expectations. When my PA's laptop failed, Mamoon had a reconditioned one with all our software and functionality working within 2 days. I was blown away and very grateful. Thank you so much. I very much vouch for and recommend XpressteX.

  • Haszan BaleeghHaszan Baleegh

    Excellent customer service! These guys have literally taken me out of binds where I was stuck for months! They also go above and beyond the call of duty!

Matthew White

Mamoon was very good, very professional, helpful and very quick. He did a great job and i would be more than happy to use him again in the future.

Technician has been fantastic, great advice and service. I have recommended him to friends and family.

Jason Kirkwood

Technician gave me a good service and was very helpful.

RialeenParkville

Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did... and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other.

Hi – I was certainly very happy with the service provided by XpressteX. Technician was extremely helpful and solved some particularly worrying problems.

Heather TheodolouBeveridge

I received very prompt service form Xpresstex and my computer and internet are now running great.

Call us now for IT Support YOU deserve!

Please call us on 1300 991 030, or complete the form below.

Quick Enquiry

Describe your issue below or call 1300 991 030 and we will respond within 30 minutes.