Medical IT Support

Site Survey

General Practices and Medical Clinics are reliant on IT Infrastructure just like any other business. But there are specific requirements that differentiate the needs of medical centres from regular businesses.

If you’re setting up a new medical centre, or wish to switch from your existing IT provider to another one, XpressTex can visit your clinic’s location and perform a site survey to assess your clinic’s needs.

This includes documenting the number of rooms in the building, finding out where network cables run, as well as the locations of reception and doctor’s offices.

Preparation

We will prepare a Site Plan and send you details of costs involved with project installation, equipment, maintenance and support.

Once the client has reviewed the plan, they can ask further questions and request modifications or clarification on any of the details mentioned in the plan.

After the project is approved, we purchase and configure IT equipment, manage all of the Hardware and Software, and deal with Vendors on your behalf.

Preparation

We will prepare a Site Plan and send you details of costs involved with project installation, equipment, maintenance and support.

Once the client has reviewed the plan, they can ask further questions and request modifications or clarification on any of the details mentioned in the plan.

After the project is approved, we purchase and configure IT equipment, manage all of the Hardware and Software, and deal with Vendors on your behalf.

Deployment

Once preparation is complete, our techicians come to your premises and install hardware devices in the building and connect them to form a network.

We setup the server which stores information critical to the operation of the medical practice, including user accounts for each of the staff who will be using the system. Once this is done, we install all required software on the computers throughout the building, including device drivers for printers and other peripherals, as well as popular applications like Medical Director, Pracsoft, MDref, Zedmed and different Pathology tools for records management.

IT Support & Maintenance

Medical Centres require extensive IT Support including support for Industry specific software, like Medical Director and Pracsoft.

We offer ongoing IT Support across Melbourne for clients running a medical centre. We assist those clients with computer queries as they arise, and act as a Level 1 Help Desk for the Medical Software they use.

For all your Medical IT requirements give XpressTex a call on 1300 991 030.

IT Support & Maintenance

Medical Centres require extensive IT Support including support for Industry specific software, like Medical Director and Pracsoft.

For all your Medical IT requirements give XpressTex a call on 1300 991 030.

Testimonials

Jeremy Kav
XpressteX has been managing all of our IT requirements for the past 5 years. We couldn’t run our business without them. They have helped us improve and continue on with hardly any downtime. Most importantly a company we can trust with our data management.
Keep up the good work.
Look forward to many more years!
From the PGA Laminating team.
Davies Craig
We have used XpressteX I.T services since 2010. As a small business, we cannot afford too much downtime. I have found the team at XpressteX and in particular, Mamoon Rhant to be friendly, knowledgeable, and most importantly, available at time of need. From the most basic task to network setups & monitoring, full server rebuilds, set up and data recovery, they have done it all for us at a very professional level.
We can most certainly recommend this company, our 8+ years of working together testifies to this.
Jane Rodwell
First time dealing with Xpresstex and they did not disappoint. Very punctual and very reasonably priced. Would not hesitate in recommending them to others. Will definitely be using them again. Keep up the good work.
Melinda Nash
XpressteX completely surpassed my expectations. When my PA's laptop failed, Mamoon had a reconditioned one with all our software and functionality working within 2 days. I was blown away and very grateful. Thank you so much. I very much vouch for and recommend XpressteX.
Haszan Baleegh
Excellent customer service! These guys have literally taken me out of binds where I was stuck for months! They also go above and beyond the call of duty!