Why Remote Computer Repairs?
You may have heard about programs like TeamViewer or GoToMyPC, that allow remote control of a computer over the Internet. This is known as “remote access”. For years remote access has been used by computer repair companies to repair computers that have software issues. This is known as “remote computer repair”. With your permission, the technician can install, remove or repair any program on your computer, in order to ensure software is working properly.
How do I find a company that performs remote computer repairs?
Searching for “computer repairs in Melbourne” online will return a list of companies who perform remote computer repairs. Find the one you think will suit your needs. Make sure the company you select is trustworthy, as your computer may have sensitive or personal data stored on it.
How do I allow the technician to perform remote repairs?
After choosing a trustworthy company, the next step is to install their remote access software in order to give them access to your computer. There are a few different packages that computer repair companies use. Some companies may charge a one time fee or monthly fee for unlimited repairs: it depends on what kind of service you want. After paying their fee, the software is installed through which the computer is repaired. The process is quite simple. Once you have given the technician access and explained to them what the problem is, the technician takes a little time to solve the problem. If the problem is not a simple one, then an onsite repair service can be arranged.
There are several benefits and limitations when choosing any remote repair service. Some of the benefits include:
- About 90% of problems can be resolved remotely.
- You don’t have to take your computer to a repair shop or technician.
- You can observe everything that is done remotely by the repair person.
- Your can comfortably make the repairs without compromising your privacy.
- You don’t have to schedule time for any repair person as repair through remote access can be done at any time.
There are a few limitations associated with remote computer repairs. If your computer has a hardware problem, then it might not be possible to fix it over the Internet. The only other limitation is that remote repairs require an Internet connection.
About the Author
Looking for a reliable computer repair company in Melbourne? XpressTex can help. With a team of certified professionals and over ten years experience, our staff are able to fix even the most troublesome computer issues. For more information about our computer repair services, please visit our website at www.xpresstex.com.au.